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Terms & Conditions

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Shipping and Delivery Policy

Effective Date: 05-Aug-2024

1. Introduction

At Biryaniya, we strive to ensure that your food is delivered fresh and in perfect condition. We work with trusted third-party logistics partners who specialize in handling food deliveries. This policy outlines our shipping and delivery procedures, including estimated delivery times and handling of any potential issues.

2. Delivery Process
  • Logistics Partner: We use reliable third-party logistics partners to deliver your food safely to your doorstep.
  • Estimated Delivery Time: When you place an order, we provide an estimated delivery time based on your location and current order volume. Please note that this is an estimate and actual delivery times may vary.
3. Handling and Safety

Our logistics partners are trained to handle food deliveries with care, ensuring that your order reaches you in the best possible condition. Despite our best efforts, there may be instances where:

  • Delivery is delayed due to unforeseen circumstances.
  • Minor leakages or spills occur during transit.
4. No Cancellations for Delayed Deliveries

While we make every effort to deliver your food on time, delays may occasionally occur. In such cases, we are unable to cancel the order or offer refunds. We appreciate your understanding and patience.

5. Handling Issues

If you experience any significant issues with your delivery, such as major spills or damage to the food, please contact us immediately. We will review the situation and may offer a resolution on a case-by-case basis.

6. Contact Us
  • Email: m3foodworks@gmail.com
  • Phone: 9137008900
  • Address: Shop no1, Pride 16 Bldg, A186, Road no 16Z, Ambica Nagar, Wagle Estate, Opp Ashar IT Park, Thane West 400604

We appreciate your understanding and cooperation.