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At Biryaniya, we strive to ensure that your food is delivered fresh and in perfect condition. We work with trusted third-party logistics partners who specialize in handling food deliveries. This policy outlines our shipping and delivery procedures, including estimated delivery times and handling of any potential issues.
Our logistics partners are trained to handle food deliveries with care, ensuring that your order reaches you in the best possible condition. Despite our best efforts, there may be instances where:
While we make every effort to deliver your food on time, delays may occasionally occur. In such cases, we are unable to cancel the order or offer refunds. We appreciate your understanding and patience.
If you experience any significant issues with your delivery, such as major spills or damage to the food, please contact us immediately. We will review the situation and may offer a resolution on a case-by-case basis.
We appreciate your understanding and cooperation.