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Terms & Conditions

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Cancellation and Refund Policy

Effective Date: 5-Aug-2024

1. Introduction

At Biryaniya, each dish is prepared fresh upon request to ensure the highest quality and taste for our customers. Due to the perishable nature of our food products, we do not allow order cancellations once the order has been placed. This policy ensures that every order is fulfilled with the utmost care and attention.

2. No Cancellations
  • Every dish is made to order.
  • The ingredients and preparation incur costs.
  • The food product is perishable and cannot be resold or consumed by another customer.
3. No Refunds
  • As we do not allow cancellations, we are unable to offer refunds. By placing an order with Biryaniya, you agree to this policy and understand that:
  • The cost of ingredients and preparation is non-recoverable.
  • We cannot resell or reuse the food prepared specifically for you.
4. Exceptional Circumstances

In rare cases where an issue arises on our end (e.g., incorrect order, quality concerns), we encourage you to contact us immediately. We will review the situation and may offer a resolution on a case-by-case basis.

5. Contact Us
  • Email: m3foodworks@gmail.com
  • Phone: 9137008900
  • Address: Shop no1, Pride 16 Bldg, A186, Road no 16Z, Ambica Nagar, Wagle Estate, Opp Ashar IT Park, Thane West 400604

We appreciate your understanding and cooperation.